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![H&M Customer Service on Twitter: "@jeonscent Hey there! We'd advise trying the following troubleshooting options; uninstall and reinstall the app, log out and login, clear the cache and cookies on your device H&M Customer Service on Twitter: "@jeonscent Hey there! We'd advise trying the following troubleshooting options; uninstall and reinstall the app, log out and login, clear the cache and cookies on your device](https://pbs.twimg.com/media/EoXrb8uW8AItJnz.jpg)